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Resolving Extra Interest Charges on Flipkart EMI Purchase with SBI Credit Card

Understanding the Issue: Kuldeep took advantage of a no-cost EMI offer on Flipkart to purchase a Poco X6 Pro smartphone using his SBI credit card. However, to his dismay, he discovered that Flipkart had charged him extra interest on his EMI payments, amounting to ₹294.42 per EMI. Feeling deceived by Flipkart's false promise of a no-cost EMI, Kuldeep took to Twitter to express his frustration and seek resolution.

Helpful Resource: If you find yourself in a similar situation where you're being charged extra interest on a no-cost EMI purchase made through Flipkart with your SBI credit card, follow these steps to seek resolution:

Step 1: Gather Documentation

Collect all relevant documents related to your Flipkart purchase, including order details, payment receipts, and communication with Flipkart and SBI Card on social media platforms.

Step 2: Direct Message to SBI Card

Initiate a direct message (DM) to SBI Card via their official Twitter handle, @SBICard_Connect. Provide your contact information and a brief description of the issue you're facing, emphasizing the extra interest charges on your Flipkart EMI purchase.

Step 3: Await Response

Once you've sent the DM, patiently wait for a response from the SBI Card support team. They will acknowledge your message and work to resolve the issue promptly.

Step 4: Provide Order Details to Flipkart Support

Respond to FlipkartSupport's request for order details through DM, ensuring to keep your personal information secure. Share your order details, highlighting the extra interest charges you've incurred on the EMI payments.

Step 5: Follow Up Regularly

Stay proactive in following up with both SBI Card and Flipkart support teams to ensure that your issue is being addressed effectively. Keep track of all communication for reference.

Step 6: Review Resolution

Once the issue is resolved, carefully review the resolution provided by Flipkart and SBI Card. Ensure that the extra interest charges have been reversed, and your EMI payments are adjusted accordingly.

By following these steps and effectively communicating with SBI Card and Flipkart support teams, you can seek resolution for extra interest charges incurred on your Flipkart EMI purchase with your SBI credit card.

Note: Avoid responding to fake social media handles impersonating Flipkart to safeguard your interactions. Always use secure and private channels, such as direct messages, to share sensitive information.